Proposal #XXX

Online Tutoring Services Proposal Template

Terms of Agreement

Terms and Conditions

1. Definitions

The ::SenderCompany:: is an online tutorial service offered to its clients referred to as "the student", as a flexible and affordable means to education. The ::SenderCompany:: shall conduct its tutorial classes through its virtual classroom using the (name) software that must be installed in the Student's working computer to ensure uninterrupted sessions. "The Services" shall be referred to as the permission to log on to the portal, online tutorial and customer support.

2. Scope of Service

We will be able to connect with our students through our registered software and online portal found in ::SenderWebsite::. The Student must provide his/her computer, internet connection and must create his/her own account in order to access the tutorial services.

In relation, the Services we provide shall be made available 24 hours, seven days a week, 365 days in a year.

Should there be maintenance or upgrade issues, we will notify the Student within the 48 hours prior to the actual activity.

The customer support details shall be provided in your account and can be accessed 24 hours, every day.

3. Privacy Policy

Your registered account will be verified through your registered email address. Upon confirmation, you will be asked to fill out a form in which you will share your personal information. After accepting the terms and conditions in the privacy policy, you may log on using your registered account.

We respect the Students right to privacy. We will not disclose nor sell the Student's personal identification and other pertinent details that will reveal any close connection to the Student's true identity.

4. Payments

You can choose packages from our membership plans. Payments can be made through Paypal or through wire transfer. Refunds can be made after the conditions in the policy has been met.

5. User Content

Any material, information or communication you upload using our facility will be treated as non-confidential and non-proprietary. You automatically grant us permission to use the material/information/communication for our use whether for dissemination, quality control, curriculum development, or marketing our services.

The actual sessions of the tutorials will be recorded and archived for quality assurance purposes.

6. Modifications of the Service

We may add, modify or disable some of the existing features in the online classroom. We reserve the right to change or discontinue the service from time to time to make room for maintenance procedures or upgrade of system/facilities. We will not be held liable for any changes or modifications we deem necessary for the improvement of the overall site features.

7. Termination of Service

You may discontinue the learning session anytime by accessing the online portal and choosing/clicking the discontinue membership option. Refunds will be promptly processed within seven (7) working days upon receipt of cancellation of account.

 

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