Support / FAQ

How to add custom Service-Units?

Focus: The focus of this Self Help article is to provide you information and steps in order to add custom “Unit” and select the default Unit for your Service Catalog Items

Step 1: Click on Catalog > Settings > Services & Subscriptions, then look for Services – Unit

Catalog - Settings - Servicesandsubscriptions - Service Units

Step 2: To add additional Units, enter in name in the “Name of Unit Rule” field and click the orange button “Save”. To set a unit as the default, use the radio button and choose your selection, then click the orange button to “Save”.

Catalog - Settings - Servicesandsubscriptions - Service Units - Add

Step 3: Now when you are adding or editing a Services Catalog Item, the default will automatically be selected or you can change to another Unit, including the one that you added.

Catalog - Services - Add New - Fields

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Posted in: Catalog, Proposals